Leadership Training for Supervisors, Managers and Executives

Total Group’s Leadership Training helps supervisors, managers and executives lead people and make sound decisions in demanding workplaces. The on-site program is built around communication, conflict resolution, team building and practical decision-making. Training can be shaped around your industry, operating risks, workplace policies and leadership responsibilities.

What the training covers

Leadership in an industrial workplace includes more than assigning tasks. Leaders must set clear expectations, listen to concerns, address unsafe or disrespectful conduct, and make decisions that support safe work. The course can focus on:

• Clear direction, active listening and two-way communication.
• Conflict resolution, respectful disagreement and escalation.
• Team building, accountability and follow-through.
• Decision-making when work conditions, priorities or information change.
• Leadership challenges specific to your equipment, procedures, workforce and worksite.

Ontario’s official guidance shows why the leadership role must be tied to actual authority. Under the Occupational Health and Safety Act, a supervisor may be someone with charge of a workplace or authority over a worker. Section 27 lists duties that include informing workers of known hazards, ensuring required measures are followed and taking every precaution reasonable in the circumstances. [1]

Practical workplace application

Use the workshop to practise the conversations and decisions leaders face at work. Scenarios may be built around a missed pre-job check, a worker raising a hazard, a change in crew responsibilities, a disagreement between team members or a supervisor deciding when to pause and escalate work. Participants can practise stating the concern, checking the facts, setting the next safe action and documenting the follow-up.

CCOHS guidance recommends giving leaders skills to manage conflict, discuss differing opinions respectfully and build trust so people can speak up about disrespectful behaviour. It also identifies coaching and mentoring as useful supports alongside training. [3] Total Group can use these principles to connect classroom discussion with your own reporting paths, respectful-workplace expectations and emergency or operational procedures.

Choose the right leadership level

Start with the decisions participants make now, not their job titles. A front-line supervisor may need practice with daily direction, hazard communication, worker concerns and crew accountability. Managers may need work on consistent expectations across teams, resource decisions, investigations and escalation. Executives may need a shared leadership framework, communication during change and decisions that connect business priorities with safe operations.

Ask Total Group to align the session with the workplace jurisdiction, the work being performed, the participant’s authority and the employer’s policies. Ontario requires employers to ensure supervisors are competent and informed about the hazards of the work they supervise. Ontario’s basic awareness program is a separate program under Ontario Regulation 297/13, and the province states that further training may be needed for competence. [2] Alberta publishes its own 2024 Guide to OHS: Supervisors. [4] A general leadership workshop should not be treated as a substitute for jurisdiction-specific training, site orientation, hazard-specific instruction or demonstrated workplace competence.

Online theory, workshop practice and competence

Online learning can introduce leadership concepts and support knowledge review. It cannot, by itself, show that a person can lead a real crew, respond to a workplace concern or apply an employer’s procedures. Practical competence depends on the workplace context, the person’s authority, relevant hazards, coaching and observed performance.

This Total Group offering is presented on the training hub as an on-site leadership program with hands-on workshops and real-world scenario training. [5] Discuss duration, group size, dates, fees, participant needs and any completion record with Total Group before booking.

Questions to prepare before booking

• Which roles will attend, and what decisions do they make during a normal shift or project?
• Which worksite hazards, operating procedures or recent events should shape the scenarios?
• What must a leader do when a worker raises a concern, a conflict escalates or conditions change?
• Which jurisdiction, client rules and employer policies apply to the work?
• How will the employer follow up after training through coaching, observation or documented actions?

Plan leadership training for your workplace

Contact Total Group to discuss the audience, worksite context, leadership gaps and practical situations you want addressed. Total Group can confirm the current delivery format, scope, schedule, pricing, prerequisites and any completion record before you commit.

Frequently asked questions

Is this a legal supervisor-awareness course?

The public course description presents Leadership Training as a customized leadership program. It does not establish that the program is an approved substitute for a jurisdiction-specific supervisor-awareness requirement. In Ontario, the Ministry’s Supervisor Health and Safety Awareness in Five Steps program is a separate resource tied to Ontario Regulation 297/13. [2]

Does the course certify a participant as a leader or supervisor?

No current Total Group credential or approval claim was verified for this offering. Ask Total Group what completion record, if any, applies to the program you request. A course record does not replace employer authorization, hazard-specific instruction or demonstrated competence.

Can the scenarios be adapted to an industrial workplace?

The first-party description says the training can address industry-specific leadership challenges and use hands-on workshops and real-world scenarios. [5] Provide the relevant work tasks, policies, hazards and reporting processes so the requested session can be scoped accurately.

Where can I register?

Contact Total Group to discuss your team’s requirements and arrange Leadership Training.

References

1. Ontario, “Supervisors under the Occupational Health and Safety Act,” including OHSA section 27 duties and supervisor definition.
2. Ontario, “Supervisor health and safety awareness in five steps,” including Ontario Regulation 297/13 context.
3. Canadian Centre for Occupational Health and Safety, “Addressing Workplace Factors” transcript.
4. Government of Alberta, “Guide to OHS: Supervisors,” 2024 publication record.
5. Total Group, Training hub, Leadership Training card.

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